Last updated: 25 October 2026

Who we are

This website is run by OHSS – Occupational Health & Safety Solutions (“OHSS”, “we”, “us”), a health and safety training and consultancy business based in Widnes, Cheshire. OHSS is a trading name and is not a limited company. OHSS is the trading name of Brian Robert Claydon.

We are the data controller for the personal information described in this notice. We are registered with the Information Commissioner’s Office (ICO) under registration reference ZA335637.

Contact us about this notice or your information:
Email: info@ohss.co.uk
Phone: 0151 374 0355 (Monday to Friday, 9am–5pm)
Post: OHSS, 46 Dykin Road, Widnes, Cheshire WA8 3HN

Information we collect

Website enquiries

When you send an enquiry through our website we collect your name and email address and your message, and, if you choose to give them, your organisation, phone number, the service you are interested in, the approximate number of delegates, your preferred delivery method and your town or postcode.

Phone and email

When you call or email us we keep the details you give us so that we can respond and keep a record of our conversation.

Training and consultancy

When we provide training or consultancy we hold the contact details of the person arranging it and, for learners, the information needed to deliver the course and issue certificates – such as names, contact details, attendance and assessment results. For IOSH courses we also collect the learner’s date of birth, because IOSH requires it to register learners and issue certificates.

Website visits

See “Cookies and analytics” below.

How we use your information and our lawful basis

  • To respond to enquiries and provide quotations – because you have asked us to (steps before entering into a contract) and our legitimate interest in responding to people who contact us.
  • To arrange and deliver training and consultancy – to perform our contract with you or your organisation.
  • To register learners and issue certificates – to perform our contract and to meet the requirements of the relevant awarding or certification body.
  • To keep business and financial records – to comply with our legal obligations.
  • To measure and improve our website – with your consent, given through our cookie banner.
  • Marketing – we will only send you marketing emails if you have agreed to receive them, and you can opt out at any time.

We do not sell your information.

Who we share your information with

We share information only where it is needed for the purposes above, with:

  • 20i – hosts our website (including saved website enquiries) and our email, in the UK;
  • Awarding and certification bodies – to register learners and issue certificates, namely IOSH (OHSS is an approved IOSH training centre), ProTrainings and Nuco Training;
  • Google – website analytics, only if you accept analytics cookies;
  • Automattic (WordPress.com / Jetpack) – website statistics, only if you accept analytics cookies;
  • Trustindex – displays our Google reviews on the website.

Some of these providers (for example Google and Automattic) may process information outside the UK. Where they do, the transfer is protected by UK adequacy regulations (including the UK–US data bridge for certified US organisations) or the UK International Data Transfer Agreement or Addendum.

How long we keep your information

  • Website and email enquiries that do not lead to work: 2 years from our last contact.
  • Training, learner and consultancy records: 6 years after the work is completed, or longer if an awarding body requires it.
  • Financial records: for as long as the law requires us to keep them for tax and accounting purposes.

Cookies and analytics

When you first visit our website, no cookies are set until you make a choice in our cookie banner. You can accept, deny or choose by category, and change your choice at any time.

  • Consent cookies (Complianz and WP Consent API, names beginning cmplz_ and wp_consent_) remember your choice.
  • Analytics cookies, set only if you accept: Google Analytics (_ga, _ga_…) and Jetpack / WordPress.com statistics (tk_…). They help us understand how visitors use the site.
  • Visit-source cookies, set only if you accept: WooCommerce order attribution (sbjs_…), which records how you arrived at the site.

Our reviews section is provided by Trustindex and loads content from Trustindex’s servers.

Your rights

You have the right to ask for a copy of your information, ask us to correct or delete it, ask us to restrict or stop using it, object to our use of it, and ask for it to be transferred. Where we rely on your consent, you can withdraw it at any time. To make a request, email info@ohss.co.uk. We will respond within one month.

Complaints

If you have a concern about how we use your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint or 0303 123 1113.

Changes to this notice

We may update this notice. The latest version will always be on this page.